Privacy Policy

1. Introduction

At Akhil Water Purifier (“we”, “our”, or “us”), operating from Shop No. 4, BMC Market, Ahimsa Heights, Chincholi Bunder, Malad West, Mumbai, Maharashtra 400064, we are committed to respecting and protecting the personal privacy of our customers and website visitors. This Privacy Policy outlines what information we collect, why we collect it, and how your data is handled when you schedule an RO service or contact us via telephone or WhatsApp.

2. Information We Collect

We only collect information voluntarily provided by you when you book an inspection, service, or repair visit:

• Contact Information: Your phone number and WhatsApp number when you call +91 7348644328 or message us on +91 9076239650.
• Service Location: Your residential address, society name, or area in Mumbai (e.g., Malad West, Goregaon, Kandivali, Jogeshwari, Andheri) required for our technician to visit your doorstep.
• Appliance Details: The brand, model, and symptoms of your water purifier (e.g., filter choked, water leakage, low flow, beep sound) to ensure our technician brings the appropriate diagnostic tools and replacement parts.

3. How We Use Your Information

We use the collected information strictly for service fulfillment:

• To schedule, confirm, and complete doorstep technician repair visits.
• To provide transparent cost estimations and quotes via WhatsApp or phone.
• To offer post-service support under our 30-day workmanship warranty.

We DO NOT sell, rent, lease, trade, or share your personal data with third-party marketers or data brokers.

4. Third-Party Links & WhatsApp Communication

Our website provides direct interactive links to WhatsApp (a service owned by Meta Platforms, Inc.) to make booking convenient. When you communicate with us via WhatsApp, your communication is subject to WhatsApp's own end-to-end encryption and terms of service.

5. Google Advertising Policy Compliance

We adhere strictly to Google Ads Policies regarding consumer privacy and third-party repair transparency. We do not engage in unauthorized tracking or deceptive practices.

6. Contact Information

If you have any questions regarding this Privacy Policy or wish to have your contact details removed from our service records, please reach out to us: