Terms & Conditions

1. Independent Service Provider Status (Non-Affiliation Disclaimer)

2. Standard Pricing & Charges Policy

Our standard service rates are transparent and strictly fixed as follows:

• Doorstep Visiting & Diagnostic Charge: ₹150. Applies when our technician arrives at your premises, inspects the water purifier, and performs digital TDS/pressure testing.
• General Service & Sanitization Charge: ₹350. Covers complete tank cleaning, internal tube flushing, housing wash, and float valve inspection.
• Installation / Fitting Charge: ₹475. Covers wall mounting, inlet diverter valve fitting, drain pipe routing, and post-installation calibration.
• Spare Parts & Filter Replacements: Replacement parts (such as sediment filters, carbon blocks, RO membranes, booster pumps, and electrical adapters) are not included in the standard labor charges. The technician will diagnose your system and quote the exact model-specific cost for any required parts before installation. You are under no obligation to proceed with parts replacement.

3. 30-Day Workmanship Service Warranty

We provide a 30-day service warranty on our workmanship for the specific issue repaired during our technician visit.

• If the same problem recurs within 30 days of service, our technician will re-inspect and resolve it without charging an additional visit fee.
• This warranty does not cover unrelated subsequent faults, electrical power surges, physical damage, tampering by unauthorized third parties, or municipal water supply disruption.

4. Service Area Coverage

We provide doorstep visits primarily across Western Mumbai suburbs centered around our Malad West hub, including Malad West, Goregaon West/East, Kandivali West/East, Jogeshwari West, and Andheri West. Service appointment slots are subject to daily technician availability.

5. Contact Us

For any service queries, warranty claims, or appointment rescheduling: